COMMUNICATION SKILLS FOR SUCCESS


The basic objectives of this programme are to

  • Help participants to develop effective communication skills which will definitely help in Problem Solving
  • Foster positive attitude which will reflect in the organisational culture in developing positive values.


Date, Time and Venue

  • 29 March 2013
  • 9.00 am to 17.00 pm
  • The EXECUTIVE,FD Complex , 124 St. Jean Road, Quatre Bornes (Just after old DCDM building)

Target Audience

  • Managers
  • Middle Managers
  • Team Leaders
  • Supervisors

Deadline for registration: 27th March 2013

 Download brochure
 Download, fill and mail back Registration Form

For further information, please contact

The Marketing Department
The Executive Business and Computational Institute
Phone: 230-4543666/230-4543777/230-7293088
marketing@executive.ac.mu




Mode of delivery

Theory, discussion and Case Studies, Debates and Role Plays

Trainer

Dinnesswarsingh AUBEELUCK

Investment and Discount

  • Rs 3500 per participant
  • For 2 or more participants from same organization, a discount of Rs 500 per participant will be applicable

Refund Policy

  • Drop out by 12th March 2013 - Full refund
  • Drop out by 17th March 2013 - 50% refund
  • Drop out after 17th March 2013 - No refund

Special Notes

  • MQA APPROVED in PROCESS
  • HRDC refund will be applicable as per existing rules and regulations
  • Payments can be made through cash, cheque or bank transfer
  • All payment by cheque have to be made in favour of EXECUTIVE BUSINESS AND COMPUTATIONAL INSTITUTE
  • A/C details for bank transfer:

    EXECUTIVE BUSINESS AND COMPUTATIONAL INSTITUTE
    BARCLAYS BANK - Bank Account Number: 25/2001409


OUTLINES

SECTION I - Effective Communication Skills

  • Communication in the Global Village
  • Communication Structure
  • Communication Process

SECTION II - Effective Communication Skills

  • Barriers to Communication
  • Overcoming Barriers
  • Suggestion Scheme, QCC & Brainstorming

SECTION III - Team-Building

  • EGO factor
  • Group Dynamics
  • Formation of Groups
  • Benefits of Team Work

SECTION IV - Rules & Regulations

  • Induction Program
  • Why Rules & Regulations?
  • Management/HR Intervention
  • Conflict Management

SECTION V - Positive Attitude

  • Responsibility in the Organisation
  • Developing Positive Attitude
  • Mental Framework
  • Auto-Discipline

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